RushFix
The field service CRM that keeps technicians moving — dispatch, tracking, and history, fed straight from WhatsApp. No app for your crew to log into, no data left behind in a group chat.
Get startedHow it works
From a text message to a closed job — automatically.
Customer texts in
A service request comes in over WhatsApp — no app, no ticket portal.
AI triages it
Issue, likely cause, and recommended action are extracted automatically.
Ticket assigned
The right technician is dispatched based on real availability.
Tech updates via WhatsApp
Status flows back through the same channel — no separate app.
Job closed, history saved
Everything lands in the CRM — searchable, reportable, done.
Real triage, in the message thread. The AI's read on the job — issue, likely cause — shows up as a ticket the moment the message arrives, no one has to type it up.
More of it in action
Two more real moments.
Scheduling, without a scheduling app. A time gets proposed and confirmed right in the thread — the ticket's status updates itself the moment they agree.
Owners can just ask. No dashboard to open first — a plain-language question to the same number gets a straight, real-time answer.
What's included
Built for how service teams actually work.
AI triage
Every incoming request is read and structured automatically — issue, likely cause, recommended action — before a human even looks at it.
Smart dispatch
Technicians are assigned and scheduled based on real availability, not guesswork or whoever answers the group chat first.
Live job tracking
Status moves from received to closed in real time, visible to owners and dispatchers alike — no chasing updates.
Service history
Every customer's past jobs are one search away — no more digging back through old messages.
Team management
Manage technicians, schedules, and availability from one place, not a mix of spreadsheets and texts.
Owner dashboard
A real-time view of open jobs, technician load, and the health of the business — whenever you want it.